Since 2007, Emotional Balance has been a source of support for individuals with emotional, psychological, and physical needs, extending our services from Brisbane and the Gold Coast to the Sunshine Coast, Darling Downs, and surrounding areas. In 2023, we expanded our reach into New South Wales, furthering our commitment to providing comprehensive care to a wider community. We are driven by the belief that every person deserves to lead a fulfilling life, and we are dedicated to creating a safe, nurturing, and supportive environment for all.
Since 2016, we have proudly been a registered NDIS provider, focusing on delivering high-quality, evidence-based, person-centred Behaviour Support Services to those with approved behaviour support funding in their NDIS plans.
At Emotional Balance, our team is committed to supporting you through difficult times with a professional, passionate, dedicated, warm, and friendly approach. We extend support services to individuals across all age groups, including children, teenagers, adults, and seniors.
Every day, we strive to empower people and their support networks, working collaboratively within a multidisciplinary team to help achieve their goals and enhance their overall quality of life.
Empowering individuals, families, and communities through psychosocial, holistic support, and meaningful connections.
Our Values
Connection
We are relationship focused, we build trust and respect, we hold space for vulnerability, we are connected to you and you can be too.
Courage
We are brave to accept change whilst remaining accountable and passionate to those we walk alongside. We encourage others to be bold and face challenges head on. We have integrity and fight for fairness. We have courage and you can too.
Growth
We are reflective, we are ambitious, we are here for change, we are playful and creative, we strive for growth, let’s grow together.
Our Why? Statement
Emotional Balance exists to:
Improve a person’s, families, and communities quality of life by knowledge sharing and giving real life support.
Make a positive impact by challenging the status quo and being the voice for those needing support to have their voice heard.
Continue to build a team that celebrates the small wins and are committed to creating hope in the face of adversity.
Empower others to create a sense of belonging and make a lasting impact.
Our Mission
Our Mission is to empower individuals, families, and communities through psychosocial, holistic support, and meaningful connections.
Our Vision
To become the provider of choice for individuals, families and businesses and their support network, delivering a personalised service to help people shape their own lives through choice and control.
FAQs
What about my privacy?
At Emotional Balance, we prioritise the confidentiality and privacy of the people we support. We understand the sensitivity of the information shared with us, and we are committed to maintaining the highest standards of privacy protection.
We invite you to review our Privacy Fact Sheet for a comprehensive understanding of the protective measures we have in place.
What are my rights if I am a NDIS Participant?
Our Rights Handbook is a comprehensive guide, ensuring that you are informed about your rights and entitlements such as the right to privacy, confidentiality and informed consent.
What if there is an Emergency or Disaster?
Having an emergency and disaster plan is crucial for safeguarding the wellbeing of our employees and people we support and ensuring the continuity of our operations in the face of unforeseen events. By proactively preparing for emergencies and disasters, we mitigate risks and minimise the potential impact on our organisation, employees, and stakeholders.
Where are we?
While our services span across Australia, our roots firmly anchor us in the vibrant landscapes of South East and South West Queensland.
Face to Face:
Brisbane
Morton Bay and Sunshine Coast
Logan and Ipswich
Darling Downs
Granite Belt
Gold Coast
Northern NSW
Though we are proud of our dedication to accessibility, making sure that our clients can use our services almost anywhere in Australia.
Virtual:
Anywhere is Australia