Employee Assistance Program

An Employee Assistance Program (EAP) is more than just a support service – it’s a strategic investment in the wellbeing, resilience, and performance of your team. All of our staff are registered Counsellors and Psychologists working in Australia, and all data remains securely stored within Australia.

Modern workplaces face increasing demands, and employees are navigating stress, burnout, personal challenges, and mental health concerns more than ever. EAPs offer confidential, professional support that helps individuals thrive - at work and at home.

Whether it's counselling, leadership coaching, or proactive wellbeing tools, a well-designed EAP helps you:

  • Reduce absenteeism and burnout

  • Support leaders in managing complex situations

  • Demonstrate a genuine commitment to your people

  • Increased performance & productivity

  • Reduced absenteeism and occupational stress

  • Reduced conflicts

  • Improved staff morale, employee retention & recruitment

  • Reduced worker’s compensation & other costs

  • Improve employee satisfaction

  • Enhance employer-employee relationships

  • Timely EAP intervention that addresses psychological concerns early, helping maintain workforce productivity while minimising the risk of workers' compensation claims related to psychological injury.

At Emotional Balance, we know the care sector doesn't operate like any other – and neither should your EAP. That’s why we’ve built a customised Employee Assistance Program designed to support the wellbeing of care workers, their leaders, and their families.

With over 20 years of clinical experience and deep sector insight, our team delivers trauma-informed, neuroinclusive care tailored to your frontline reality. Whether you're a small team or a large organisation, our tiered support model offers unmatched flexibility, access, and value - all with transparent pricing and a high-trust, low-barrier approach.

Real Support. Real Results.

Our EAP combines clinical counselling, coaching, and culture-building supports with always-on digital content and leadership reporting to help reduce burnout, boost retention, and drive a culture of care. Counselling sessions are easy to access, and you only pay for what’s used. Wellbeing webinars, self-care prompts, and custom check-ins help embed daily resilience practices into your team’s rhythm. And because we know the sector, we can partner with you to roll out the right mix of support - fast. Let us help you show your team they’re seen, supported, and valued.